Knowledge Succession Planning
Succession Planning
Identify and classify key knowledge and create a plan to classify, document, and retain this knowledge
Technical Knowledge Advancement
Ensure new technology has a solid foundation with proper internal and external resources
What we offer
Retained Advantage provides an assessment of your company’s current knowledge retention situation. Then we work with SME’s and their managers in a workshop format to teach your team proven methods to identify, classify, document, and advance key knowledge through our define-refine-incline model. Follow-up after the workshop will ensure your team remains on the path to successful retention of SME knowledge.
Define - Refine - Incline
Define
What is the fundamental knowledge the business depends upon?
Refine
What are the steps to maintaining this knowledge?
Incline
How do we reach for higher knowledge and technology?
Six Traits of a Great Subject Matter Expert
Innovative
- Thinks outside the box
- Develops creative ways to leverage their knowledge
- Seeks challenges and finds inventive ways to solve them
Supportive and Insightful
- Understands relationship between their knowledge and overall bussiness
- Works closely with other SMEs
- Freely shares knowledge
Observant and Inquisitive
- Explores new ideas and trends
- Incurably curious with focus
- Utilizes resources well
Articulate and Involved
- Participates in marketing events, forums, and social media groups
- Participates in internal events important to the organization
- Articulates complicated concepts simply and clearly
Educated and Experienced
- Networks and engages with other experts
- Relevant formal education
- Embraced their field of expertise for a significant portion of their career
- Lifelong learner
Ethical and Accurate
- Speaks truth to power confidently
- Data based approach to guiding strategy
- Does not fear being wrong
- Willing to swiftly correct themselves